Please read the T&C’s carefully before purchasing; by purchasing with Glossify, you agree to these terms and conditions. These terms and conditions apply to the use of this website, and by accessing this website and placing an order, you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions, you are not permitted to use or access this website. These terms and conditions abide by The Consumer Contract Regulations. You are welcome to print or store these terms for your records.

K&K Beauty Ltd using the trading style Glossify own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on Glossify website, we make no warranties, whether express or implied in relation to its accuracy. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than under the copyright notice which forms part of these terms and conditions. Occasionally this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Wherever the term “Working Days or Hours” is featured, this excludes bank holidays, weekends and public holidays such as Christmas. Please check your order carefully before checkout, as orders cannot be amended once the order is confirmed. We cannot amend any errors once an order is confirmed. Should you have any complaints, please send them to the contact information detailed at the bottom of this page. These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.

Adding to your order

Our fulfilment and shipping processes are automated, and as such, we are unable to add additional items or make changes to existing orders.

Prices

Prices are subject to change but are correct at time of posting. Any glitches, errors or typos are not required to be honoured. If there is an error or inaccuracy with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods and to ask you if you wish to continue with the order at the amended price or to cancel the order altogether. Prices are displayed in GBP.

Payment

Any contract for purchases made through the website will be with K&K Beauty Ltd, using the trading style Glossify. Glossify, must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. By purchasing these products from our site, you confirm that they're for professional use.

Delivery charges

£5.99 plus VAT is the standard delivery charge for most parts of mainland UK. The Channel Islands, Offshore Islands, Highlands, Scottish Islands and certain areas of the UK may vary according to the size and weight of the parcel. Special delivery charges will be quoted on request. This excludes any large or heavy items. If you opt with our delivery partner for your order to be left in a safe space or with a neighbour, please note you are then liable for any damages or theft that may consequentially occur. If your delivery has been refused or returned to sender, the shipping costs will be deducted from your order.

Customs for overseas orders

When ordering goods from Glossify for delivery outside the United Kingdom, you may be subject to import duties and taxes which are levied once the goods reach the specified destination. You must pay any additional charges for customs clearance; Glossify have no control over these charges and cannot predict what they may be. If you are ordering goods from outside the UK, it is your responsibility to comply with all the laws and regulations in the country in which you are receiving the goods. If you refuse to pay the charges levied by customs and excise and the goods are returned to us then you will be liable for the return shipping fees, and these will be deducted from any refund due.

Processing time

Once an order is placed, you will be advised on an estimated dispatch date. Please allow 3-5 working days estimated dispatch time. We try to keep our inventory status as current as possible, but in some cases, we may be out of stock of your item. If that is the case, we will issue you with a Credit Note.

Transit time

All international shipments are charged based on weight and volume. Domestic UK mainland shipments are all one price. We cannot be liable for all and any international import duties and taxes if they occur.

Discount Codes, Vouchers and Sales

Discount codes cannot be used in conjunction with any other offers and cannot be applied to sale items. Discounts do not apply to shipping fees. We may withdraw or amend any offers at any point without notice. 

New products will be excluded from discount codes and sales for a period of time from their launch date and will not benefit from any discount. Where such exclusions apply, this will be stated in the product description of any such item.

Returns & Cancellations

We do not accept returns of any cosmetic goods due to hygiene reasons. If for any reason you would like to return any other item, this must not have been opened or used. The packaging of non-nail gel products must be undamaged. Unfortunately, shipping charges cannot be refunded on any refunds or exchanges. If you would like to request a return you can do so by emailing orders@glossify.co.uk please include your order number and reason for return. 

We ensure all items that are posted to our customers are of the highest standard, but if an event occurs where your item is delivered damaged, we must be notified within 24 hours of receipt of goods. Part return of items sold as sets, kits or collections will not be accepted. If this does happen, email orders@glossify.co.uk and include your order number and image of damaged goods. Once your order has been collected from us by our courier, you will not be able to cancel your order unless faulty. Any authorised refunds will be in the form of a Credit Note. If you wish to return an item, please notify us in writing using the following model cancellation form;

Any returned items but be returned via recorded or tracked post, this is for your peace of mind, and ours. This is not a requirement of law but rather a courtesy request. Items marked as being reduced will be exempt from the returns policy.

Returning Custom Items

Custom made items are exempt from The Consumer Contract Regulations – the only exception being is if they are faulty, not as described, not fit for purpose or any other fault of Glossify.

Colour Representation

Every effort is made to ensure that all our product imagery is as accurate as possible. Due to colour/resolution settings on electronic devices, the colour representation may differ slightly from the physical product.

Contact Details

Glossify, E3 Countess Avenue, Handforth, SK8 6QS

Email: nailteam@glossify.co.uk  

Pay Later

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Pay in 3 interest-free instalments at checkout. Payment is to be made to Klarna:

Further information and Klarna’s user terms can be found here . General information on Klarna you can also find here . Your data is handled in accordance with applicable data protection law and following the information in Klarna’s Privacy Statement .